Product warranty

Otifon Product Warranty for Oticon Hearing Aids

At Otifon, we are committed to providing you with high-quality hearing solutions that enhance your daily life. To ensure your peace of mind and satisfaction, all Oticon hearing aids purchased from us come with a comprehensive product warranty that covers a range of services and protections.

Standard Warranty Coverage

Each Oticon hearing aid is backed by a 1 to 3-year warranty, depending on the specific model. This warranty covers:

• Manufacturing Defects: Protection against any defects in materials or workmanship, ensuring that your hearing aids perform as they should.
• Repairs: Free repair services for any issues arising from manufacturing faults during the warranty period.

Loss and Damage Protection

We understand accidents happen. Our warranty also includes loss and damage protection, allowing you to replace your hearing aid with minimal hassle. In case of loss or accidental damage, you will only need to pay a small deductible to receive a replacement.

Battery and Rechargeable Hearing Aids

For models with standard batteries, we offer a battery replacement warranty for a set period, ensuring your hearing aids maintain optimal performance. For rechargeable models, our warranty covers the battery’s performance for up to three years, ensuring long-lasting use without additional costs.

Satisfaction Guarantee

At Otifon, your satisfaction is our top priority. We offer a 30-day satisfaction guarantee with your Oticon hearing aid purchase. If you are not fully satisfied with your hearing aids, you can return or exchange them within this period.

Extended Warranty Options

For extra protection and peace of mind, Otifon offers extended warranty plans that go beyond the standard coverage. These plans include:

• Extended repair services
• Additional loss and damage coverage
• Free cleanings and check-ups for an extended duration

How to Claim Warranty Services

If you experience any issues with your Oticon hearing aids, simply contact Otifon’s customer service team or visit any of our service centers. We will assist you in diagnosing the issue and, if necessary, arrange for repairs or replacement.

Contact Us

For more information on our product warranties or to inquire about your Oticon hearing aid warranty status, please reach out to us at:

Email: sales@www.otifon.com
Website: www.otifon.com